Rhiannan via TrustPilot - Breast Augmentation

"Rhiannan - Breast Augmentation"

5 Star Service right through Consultation to Post Op – Breast Augmentation

I cannot describe how happy I am that I went through mybreast.org. I was recommended this practice by a friend who had gone through MyBreast in the Kent branch. I was at the Mount Pleasant Practice in London with Dr. Van Niekerk who was my surgeon and Irena James my consultant, I cannot praise enough how great they both were.

As soon as I arrived for my first consultation and met Irena James who’s friendly manor put me right at ease, the consultancy’s interior was clean and well presented with an inviting atmosphere of calm when you entered.

After meeting Dr Van Niekerk he had a great sense of humour as well as very knowledgeable on the procedures and pros and cons of the surgery. He went through all the ins and outs of the surgery and answered any questions that I might of had, I liked how I was not forced into a decision I was always assured by Dr Van Niekerk that this was a decision I was making for myself and nobody else’s. I knew as soon as I walked out of the consultancy that this was the place for me.

On my second visit to finalise everything Irena was very accommodating in letting me know available dates and worked around what I was able to do, there was no pressure and I loved that MyBreast was not just wanting to “take” my money like you hear about other companies, they cared about how you felt and any issues or worries that you might have leading up to the surgery. Irena was always on call throughout emails with any last-minute things that I needed to ask before the surgery.

A week before surgery Irena gave me a call to wish me good luck with the surgery, it was such a lovely surprise, she assured me I was going to be in great hands and that she couldn’t wait to see me after – It was such a lovely touch as the pre-surgery nerves started to kick in.

The big surgery day! I arrived at 7.00am and was in surgery by about 11am I was in a private room which accommodated 3 of my friends that came with me for support. All the nurses were amazing and friendly while prepping me for surgery. As I had never been under general anaesthetic I got very nervous right before the surgery of the idea of not ever waking up. The anaesthetist came through about 30mins before to run through what would happen after I went down and how the anaesthetic would be applied, after speaking with him he calmed my nerves and assured me that I was in the safest hands, after his pep talk I was ready to go in!

After waking up from the surgery, I was kept under observation and was able to leave about 8pm, I was fed and Dr. Van Niekerk came in to see how I was and then advised all the post-surgery pain management and given the medication that would help ease during post op.

After surgery, I went back to work 4 days after in hardly any pain, but I truly believe that this was down to the information and care by Dr Van Nikerk, Irena and the team at St. Johns & Elizabeth that I had been able to recover so rapidly.

I have just gone to my 3-month post op meeting for a check-up and I feel as normal as I did before surgery. It has been an incredible experience with MyBreast who have not only given me confidence and great care but also given me a life moment that I will always see as a positive and a painless recovery that I will always be thankful for. Above and beyond service and care!

Patient Reviews

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